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Writer's pictureJiehwan Yang

[Notes] 3PL 101: Terminologies

Updated: Jan 18, 2022

Spot rates

  • one-time fee a shipper pays for a load at current market pricing

  • short-term transactional pricing that reflects the real-time balance of supply and demand in the market

  • during the pandemic, stop rates are very high due to high demands and low supplies

  • spot rates provided the carrier is normally good for 24 hours

  • Best if:

    • primary and backup carriers don’t accept a lane at their rate

    • urgent or unexpected shipment is needed (kinda like bounce load where we are time-sensitive I guess?)


Contract/Primary rates

  • Longer-term (normally 12-months, but can range from a quarter, 6 months, 2 years)

  • Benefits:

    • consistent, reliable

    • more predictable and stable

    • lower costs than spot rates

  • Determined by:

    • Bid process

    • A shipper or customer will bid

  • Best to get contract pricing when you have a predictable freight environment

  • Win-win for both carriers and shippers b/c:

    • carriers get fixed rates

    • shippers give committed load volume


Other fees


Fuel surcharge

  • a fee added on at the time of shipping

  • Since fuel price is volatile and unpredictable, it’s not reasonable to ask a carrier to lock in fuel pricing at the time of a bid

  • fuel and diesel prices change and are published weekly

Accessorials

  • fees that carriers will charge the shipper

  • added at the time of shipment; normally after a shipment is delivered

  • it’s better for shippers to be fair with accessorials charges; you don’t want to keep acc. charges way down that hurt your relationship with carriers

  • hard to predict in advance

    • if you’re putting them into your budget, it’s best to look at last year’s accessorials

  • Examples

    • detention

      • delayed loading/unloading time

      • as a shipper, you can control this by looking at which facilities tend to have higher detention charges over a course of a quarter/year

    • stop off charges

    • lumper fees

    • layovers

    • driver work

      • if the driver has to assist in reworking or unloading a truck

    • liftgate

    • lumpers


LTL vs. Intermodal


Process of LTL spot quote (from customer’s point of view)

  • Customers can quote in a variety of ways:

1. Directly with a customer rep

  • Email info like pickup address, delivery address

  • Customer rep send back a list of rates from various carriers & transit times for each rate

2. Input information themselves on the system

  • select accessorials like lift gates, limited space, etc.

  • Variables to keep in mind for pickups/dropoffs

    • some vendors only require pickups/dropoffs at certain times of the day or certain days of the week; not 24/7

    • if not communicated clearly, it incurs extra fees for delays, etc.

  • At least 24-48 hour lead time for pickup is needed

Can you negotiate rates?

  • 2019? Yes. At this moment? Nah.

  • Long-term agreements may help

  • Cheapest rates are not always the best!!!

    • It can be delusional because the rates may not include hidden fees (lift gates, fuel surcharges, limited pickups, etc.)

    • Reliability, Credit of the 3PL provider play a big part when deciding on which provider to choose.

    • If you choose the one with the cheapest rates, your customer may suffer; therefore, in the long term, it’s not ideal.


Intermodal

  • shipping freights over “rail”

  • 10-15% cheaper than truckload

  • Things to consider:

    • capacity

    • time, seasonality

      • During peak season (September ~ December), many imports nearby ports like LA.

      • Avoid lanes nearby those areas during peak season

    • distance (> 700 miles)

    • loads that are not time-sensitive are good-fit

    • you can’t change the shipment time or location during the shipping process


Mini Bid

  • when there’s an influx of shipments all of a sudden and primary carriers have met their commitments, you might do a mini bid to get extra capacity for a quarter or 6 months. ds- helps keep consistency during inconsistency

  • provide carriers competitive rates

  • provide shippers reliable capacity

Misc.

  • The pandemic made dramatic changes in the logistics industry:

    • E-commerce jumped 10 years in the last 1.5 year

      • Trying to replicate Amazon’s 2-day delivery, which can’t be done in a typical way ==> 3PL comes into play


  • Spot quote (when customers reach out to customer rep for shipments)

    • Do

      • provide as much info as possible upfront

        • location, hours, contacts (phone #, email), lift gates, limited space, etc.

      • ask questions

        • do you need people to unload?

    • Don’t

      • generalize your request

      • guesstimate the dimension or total weight of a shipment, etc.


  • LTL vs truckload (TL)

    • Truckload

      • a.k.a. FTL (Full Truckload)

      • Flat/Fixed rates whether the truck is full or part of the truck

      • Your freight is the only shipment on the truck

      • Carrier ships straight from origin to destination

      • more pallets than LTL

      • > 10,000 lbs

      • only one destination

    • LTL

      • Less than Truck Load

      • Truck is full but with shipments from different companies/customers

      • Pay only for what you use

      • cost-effective for 150 lb < loads < 10000 lb

      • typically one to six pallets

      • Prices for an LTL shipment are determined by:

        • weight

        • pick up location

        • class

        • destination zip codes.

      • Ideal for:

        • sending pallets to two or more destinations

        • short-haul of high-volume shipments that don’t meet the criteria for FTL

      • like amazon’s fulfillment service where you pay for the space you use

      • Regulated by National Motor Freight Traffic Association

        • classifies freight based on commodity, density, and ease of transport

        • Standard LTL determined by shipment’s origin and destination, size, and any accessorials required

  • Project freight

    • freight out of a certain origin or to a certain customer

    • e.g) when there’s a food roadshow, a group of carriers will move around with the show crew which is not a typical lane (could include delivery to a residential area, not a warehouse)


 

Type of Parties

  • Carriers

  • Shippers/Customers

  • Brokers

    • connect shippers and carriers and oversee the movement of freight

    • rarely own warehouses, trucks, or physical freight items.

  • Freight Forwarders

    • negotiates transportation rates with the carriers

    • contract with a carrier to move the goods.

    • provides cargo insurance to protect the goods transported.

    • take possession of cargo

    • they need warehouses, trucks, packing supplies, and personnel

    • arrange the shipping of freight for their customers

    • may store products for their customers

    • organizes shipments for individuals or corporations to get goods from origin to destination

    • guides through the transportation of customers' cargo, requesting the documents customers require for the transportation and border crossing. - advises customers on the rules and procedures for importing and exporting goods to a specific country.

Broker vs. Freight Forwarder

  • Broker

    • coordinates the connection between shippers and carriers

  • Freight Forwarder

    • takes possession of the freight and often stores, packs, and ships it.

    • e.g.) Penske, DHL

Type of Trucks

  • Dry Van

    • most common type of trailer

    • can haul a variety of products, both short and long distances.

    • fully enclosed trailer where the freight is typically loaded and unloaded from the rear of the trailer

    • great job of protecting cargo

  • Flatbed

    • flat and has open sides and back

    • allows the cargo to be loaded and unloaded from the sides or the back of the trailer without interference from the trailer itself

  • Reefer

    • refrigerated container

    • can also carry dry goods and other temperature-sensitive loads

    • more expensive

Back-haul vs. Front-haul vs. Over-haul

  • Back-haul

    • return trip back from the destination point to the point of origin

    • Utilizing the backhaul saves time, money, and environmental resources.

  • Front-haul

    • origin to destination

  • Over-haul

Intermodal vs. Multimodal

  • Intermodal

    • I thought it referred to “transportation on rails”?????

    • process of moving cargo between a variety of different transportation methods (freight, air, motor carriers, etc.), but all under the same company.

  • Multimodal

    • similar to intermodal in that it moves cargo via multiple methods

    • but under different companies for each provider

LIFO vs. FIFO

  • LIFO

    • Last In, First Out

    • last products in are the first products to be shipped out

  • FIFO

    • First In, First Out

    • first products to come into the warehouse are the first products to be shipped out

  • Deciding which you want can affect your product’s quality, especially if it’s food-related


Misc.


Dead-head

  • has no cargo moved within a trip

  • e.g) a truck goes from Nashville to Minneapolis with guitars, but it comes back to Nashville empty; that is a dead-head trip.

  • happens because of supply and demand; there might be more demand out of China than bringing more products into China.

  • Ideally, products coming out would be equal to products coming in for environmental and financial reasons, but often this is not the case.

FSC (Fuel Surcharge)

  • a fuel fee that accounts for the region and the distance traveled

  • price of fuel fluctuates => FSC is negotiable

Goods in Transit

  • products that have been shipped out but haven’t yet been received by the customer

  • also called: "transit inventory" or "stock in transit"

Freight Forwarding firms

  • leader in the logistics industry

  • Not 3PL but large companies (like DHL) that ship large volumes of goods over land, air, and ocean

  • combines many goods into large shipments that they can ship for lower rates than competitors

  • Their volume allows for them to offer low rates than they could otherwise

Order Fulfillment

  • kinda like Amazon’s fulfillment service where Amazon takes care of shipping your items

  • let’s say you are a candle-making factory

  • when a warehouse or 3PL provider receives your client’s orders through your company and packages and ships them out for you – without you having to touch a single piece of packing tape

  • With pandemic, many small online stores are getting bigger, with more orders than they can handle without dedicating their entire home to piles of boxes and stacks of labels

Kitting

  • when you pre-assemble individual items into ready to ship kits

  • great option if you have a top-selling order (e.g. your 3 most popular items or a new client gift package) that you ship regularly

  • Having your order fulfillment provider kit them upfront will save you time and money in the long haul.

Embargo

  • an order to restrict the hauling of cargo

  • placed between countries to prohibit exporting or importing in general, or just on a specific product.

Actual Time of Arrival (A.T.A.)

  • the time a container, cargo, railcar, etc. arrives at a certain point

Cross Docking

  • unloading cargo from a truck and then directly loading it out on outbound trucks with almost no warehouse time in between

  • great option for clients who want to reduce costs of warehousing and labor, but the timing needs to be right to send out all the products right away

Replenishment

  • process of moving products and resources from a secondary warehouse location to the primary warehouse location

  • sole mission is to help keep inventory flowing through the supply chain and not skip a beat with the customer’s demands of the product

  • Helps keep inventory levels consistent and deliver on client orders in a timely fashion.

Reverse Logistics

  • managing and focusing on the logistics of the products after the sale (everything from returns, recycling, and repairs, to the management and sale of surplus products)

  • About 7% of a company’s gross sales are used up by return costs; from managing returns to getting rid of surplus or expired stock

Pool Distribution

  • Nope. Not a distribution of swimming pools! lol

  • regular distribution of orders to multiple destinations within a certain geographic region

  • goods are shipped to regional centers to be shipped out regularly to smaller local cities and clients

  • Instead of making multiple long-haul trips from Oregon to New Hampshire, a company can have a regional pool distribution center in Connecticut for the entire NE seaboard

  • cost-saving way to make smaller shipments regularly to many clients.


 

Reference:

  • https://www.youtube.com/watch?v=g1usE9qk-wA&list=WL&index=16&t=948s

  • https://www.dtsone.com/know-difference-ltl-shipping-truckload-shipping/

  • https://citi-cargo.com/

  • https://truckstop.com/blog/dry-van-vs-reefer-which-is-best/

  • https://mexicomlogistics.com/why-shippers-use-a-freight-forwarder/

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